5 customer connection trends to watch

Customer engagement

Leading brands know that running a successful business is more than selling and making a profit; long-term success is defined by a brand’s ability to form a lasting connection with its customers. In addition, customers are increasingly looking to humanize the brands they do business with. Brand leaders need to think one step ahead if they want to continue creating unique and personal customer experiences.

Read more : https://www.zdnet.com/article/whats-next-for-2019-5-customer-connection-trends-to-watch/

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